Pilot verification is a security process that confirms you are a licensed pilot. It's required to access premium features, sell items, and build trust within our community of aviation professionals.

Typically 24-48 hours. Our team manually reviews each application. You'll receive an email notification once verified.

Valid pilot license, government-issued ID, and a clear facial photo. We accept licenses from ICAO member states.

Yes. All documents are encrypted and stored securely. We comply with GDPR and only share verification status, not personal documents.

We accept Visa, MasterCard, American Express, PayPal, and bank transfers for orders over $500.

Yes, all prices are in USD. You'll see local currency estimates at checkout based on current exchange rates.

Yes, we offer 3-6 month payment plans through Affirm for orders over $300.

You can modify your order within 1 hour of placement by contacting customer service.

USA: 3-7 days, International: 5-14 days. Express shipping options available.

Yes! We offer special rates for military personnel and support APO/FPO shipping worldwide.

Yes, you'll receive tracking information via email once your order ships. You can also track from your account dashboard.

Yes, we ship to over 100 countries. Customs duties are the customer's responsibility.

30-day return policy for unused items in original condition. Custom items are final sale.

Yes, all items come with a 90-day functionality warranty. Official PilotWardrobe items have 1-year extended warranty.

We offer free exchanges for sizing issues within 30 days. Use our AI size recommender for best results.

Refunds process within 5-10 business days after we receive and inspect the return.

All sellers undergo pilot verification. We also require proof of ownership and condition verification before listing.

Yes, we use 256-bit SSL encryption and never store credit card information. Payments are processed via PCI-DSS compliant providers.

We offer a 100% authenticity guarantee. Report suspected counterfeits within 7 days for a full refund and investigation.

We comply with GDPR, CCPA, and other privacy regulations. View our Privacy Policy for details.

Once verified, you can list items in your dashboard. We handle authentication, photography, and shipping for a 15% commission.

Yes, contact our enterprise team for custom quotes on bulk orders for flight schools and airlines.

Yes! Our trade-in program offers credit toward new purchases. Items must be in good condition.

Email support@pilotwardrobe.com, call +234 907 793 7546, or use live chat during business hours.